Customer satisfaction and customer trust are vital for Axora.
We try to ensure that your online shopping experience is with fun and satisfaction
Also we make sure, by delivering you with the promised products in precise condition.
In-spite of our candid efforts sometimes errors or mismanagement may happen, and we apologize for the inconvenience caused to you.
Hence, we would like to spell out our Return Policy is case of delivery slip-ups.
- In case if you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product.
- The Customer Service Team after looking into your complaint will take an appropriate decision.
- We only accepts product returns on damaged goods and wrong delivery of products.We cannot entertain any other type of product returns/exchanges
- Damaged products/ wrongly delivered packages have to be returned with their Price Tag intact and should be in an unused condition within 15 days.
- If you have received damaged products/ wrong products, we request you to Contact thru E-mail email@example.com with your complaint.
- Upon registration of your complaint, our representative will guide you on how to proceed with the product return.
- If you have received damaged products, Axora will replace the same at no extra cost, once we have received the original product.
- For Enquires and Orders you can reach us firstname.lastname@example.org and through mobile 75503 42333